Expectancy Theory is the concept that people are motivated by expectations (V. Vroom). When people are expecting something, they also consider the implications of it coming to pass. Natural questions that follow expectancy are: What is required to see the outcome? Is the outcome possible? Do I believe the outcome will come to pass? Is that which is expected desirable or undesirable? How should I respond?
Whether or not the outcome is desirable or undesirable, both have the potential to motivate behavior. For example, Jesus builds expectancy by telling believers to watch for his coming.
Mat 24:42 MKJV
(42) Therefore watch; for you do not know what hour your Lord comes.
For obedient believers this "watching" is an anticipation of eternal life, rewards, and Heaven. For unbelievers this watching is a warning of undesirable admonishment. Whether obedient or disobedient, expectancy has the power to motivate and change behavior.
Good leadership should practice this principal by:
1) Building expectancy in the directions where they desire to lead others
2) Being sure that the expecations they create are also fulfilled
If ministers or leaders create desirable expectations, people will follow. However, if those expectation go unmet people will soon lose confidence and fade away.
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National Association of Christian Ministers (NACM) www.nacministers.com